Terms and Conditions

Please read these terms carefully before using our services.

Summary

Last updated: August 14, 2025

These terms govern your use of Baashah's website and services. By using our platform, you agree to these terms.

1. Agreement to Terms

By accessing our website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Baashah's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials

3. Product Information

We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions or prices are accurate, complete, reliable, current, or error-free. If a product offered by Baashah is not as described, your sole remedy is to return it in unused condition for a refund.

4. Ordering and Payment

When placing orders through our platform, the following terms apply:

  • All orders are subject to acceptance and availability
  • Prices are subject to change without notice
  • Payment must be made in full before order processing
  • We accept major credit cards, debit cards, and UPI payments
  • We reserve the right to refuse or cancel orders at our discretion

5. Shipping and Delivery

We aim to process and ship orders within 2-3 business days. Delivery times may vary depending on your location and the nature of your custom order. We are not responsible for delays caused by customs, weather conditions, or other factors beyond our control. Risk of loss and title for merchandise passes to you upon delivery to the carrier.

6. Returns and Refunds

Our return and refund policy includes the following terms:

  • 30-day return policy for unused items in original packaging
  • Custom orders cannot be returned unless defective or not as specified
  • Refunds will be processed within 7-10 business days after receiving the returned item
  • Shipping costs are non-refundable unless the return is due to our error
  • Items must be returned in their original condition with all packaging materials

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Baashah and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without explicit written permission.

8. Limitation of Liability

Baashah shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, even if we have been advised of the possibility of such damages.

9. Disclaimer of Warranties

The materials on Baashah's website are provided on an 'as is' basis. Baashah makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any legal action or proceeding arising under these terms will be brought exclusively in the courts of New Delhi, India.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the site after changes constitutes acceptance of the modified terms. We recommend reviewing these terms periodically for any updates.